The information we collect and how we use it
If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.
Anonymous statistical data
In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
How to check, correct or limit our use of your information
You may check, correct or instruct us to limit the use of any personal information we might hold about you by contacting us on 01494 88 33 22 or 07793 401 123.
How we protect your information
The internet is not a secure medium and, as such, the safety of any data sent via an online communications technology, such as email, cannot be guaranteed. Once your personal information reaches us, however, it is stored securely and confidentially in accordance with the Data Protection Act.
Cookies are small pieces of data placed on visitors’ computers by websites they visit. The vast majority are harmless and contain no personal information about the visitor whatsoever. In fact, many are actually used to provide a visitor requested service, such as maintaining the session of a logged-in user.
The cookies currently used with pauline-kneller.co.uk are detailed below.
Google Analytics cookies (__utma, __utmb, __utmc, __utmz)
These first-party cookies are used for anonymously tracking visits to our website. No personally identifable information is ever stored and the data is not shared with other domains.
Preference cookie (accept_cookies)
This first party cookie contains only the word “yes” and flags your acceptance of cookies on our website in general (as indicated by your continued use of pauline-kneller.co.uk). This cookie is set when you first visit our site and its presence simply stops our cookie advisory message from being triggered every time you visit thereafter. It has no other purpose.
For more information about cookies, please see www.allaboutcookies.org.
How to contact Pauline Kneller